Privacy Policy

Effective Date: 3 July 2026

1. Introduction

Welcome to the website of 3CM Innovations Sdn. Bhd. (“3CM”, “we”, “our”, or “us”).

We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, contact us, purchase our products or services, register for workshops, or otherwise interact with us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Personal Identification Information

• Full name
• Company name
• Email address
• Phone number
• Delivery address
• Billing address

Business Information

• Company registration number, if applicable
• Business industry
• Job title

Payment Information

We may collect payment-related information necessary for processing transactions. However, we do not store complete credit or debit card information on our servers.

3. Marketing Communications

With your consent, we may send you:

• Promotions
• New product announcements
• Workshop invitations
• Event updates
• Technical tips
• Product launches
• Educational content

You may unsubscribe at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly
• Sending us a WhatsApp request

4. Cookies

Our website may use cookies to:

• Improve website performance
• Remember user preferences
• Analyse website traffic
• Improve customer experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Disclosure of Personal Data

We do not sell your personal information.

We may disclose your personal data to:

• Delivery and courier companies
• Payment service providers
• IT service providers
• Website hosting providers
• Marketing agencies
• Warranty partners
• Technical support partners
• Professional advisers
• Government authorities where required by law

All third parties are expected to protect your information appropriately.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no internet transmission or electronic storage system is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Fulfil legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain warranty and service records

When personal data is no longer required, we will securely delete or anonymize it where reasonably practicable.

8. Your Rights

Subject to the Personal Data Protection Act 2010 (PDPA), you may request to:

• Access your personal information
• Correct inaccurate information
• Update your information
• Withdraw marketing consent
• Request deletion where legally permissible
• Ask questions regarding our handling of your data

Certain requests may be subject to verification and applicable legal requirements.

9. Third-Party Websites

Our website may contain links to third-party websites, including:

• Facebook
• Instagram
• WhatsApp
• TikTok
• YouTube

We are not responsible for the privacy practices of external websites.

Please review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time.

Any updates will be published on this page together with the revised Effective Date.

Your continued use of our website constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

3CM Innovations Sdn. Bhd.

Showroom Address

Email: wejust3cm@gmail.com

Phone / WhatsApp: 014-909 4113

Business Hours

Monday – Saturday: 10:00 AM – 7:00 PM
Sunday & Public Holidays: Closed

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described above.