SHIPPING INFO
COUNTRIES | WEIGHT (KG) | CITYLINK (RM) | BUSINESS DAY |
West Malaysia | BELOW 2 KG | RM13.00 | 3 - 5 |
East Malaysia | BELOW 2 KG | RM36.00 | 7 - 9 |
DURING PROMOTIONAL PERIODS
During peak periods, there would be some delay in shipping. Do bear with us as we could not fulfill next day delivery promise due to massive orders and transaction and availability issues. For more details or problems on shipping issues, please contact us at medico_01@yahoo.com
RETURN & EXCHANGE POLICY
If you are not completely satisfied with your purchase (product defects, damage when shipment or wrong item/type/colour/etc) you can send it back to us.
- Returns or exchanges must be made within 3 days from date of delivery.
- Damaged items must be returned together with the original box.
Please provide us a photo of the defect or damage of the item as a proof in order to proceed with a replacement.
We would like to highlight to you that the return shipping cost is borne by the customer.
HOW ABOUT POSTAGE CHARGES?
We would like to highlight to you for the return and resend shipping cost is borne by customers. Please allow 7 working days for this process to be complete. If you need more information, please email us at medico_01@yahoo.com